All massages are strictly professional massages performed by licensed and insured Massage Therapists.

Payment & Fees:

• Payment is due at time of service.

• Service fees listed at time of booking is the amount you will be charged.

Cancellations:

• Cancellation must be made 24 hours before your appointment time or the session may be charged in full.

• If you do no not show up for your scheduled appointment you will be charged full price for the scheduled service.

• Therapist retains the right to terminate massage at any time for inappropriate conduct from the client. This includes but is not limited to inappropriate touching, vulgar language, harassment or intoxication on the part of the client. If a massage is terminated no refund will be paid to the client.

Medical Waiver & Disclaimer:

Balance Bodywork + Wellness provides therapeutic massage therapy services. Client agrees to provide any known medical conditions that might be effected by massage services. It is the responsibility of the client to disclose any medical conditions before the start of your massage. Medical conditions include but are not limited to: Heart conditions, stroke, diabetes, skin conditions and cancers.

Balance Bodywork + Wellness cannot diagnose any medical conditions and any information suggested is for educational purposes.

It is advised that you check with your healthcare provider to make sure there are no contraindications to you receiving massage therapy.

Indemnification:

Client agrees to indemnify and hold Balance Bodywork + Wellness, officers, contractors and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of use of any person or facility provided by Professional Massage Inc.

Responsibility:

Massage Therapists are independent contractors who are solely responsible for their actions in connection with the above. None of the Massage Therapists are employees of Balance Bodywork + Massage. they are independent contractors. Balance Bodywork + Wellness is only a referral service providing access to qualified licensed Massage Therapists. Client agrees to hold Balance Bodywork + Wellness free from any liability resulting from any actions or interactions of any physical Massage Therapist recommended by Balance Bodywork + Wellness.

Liability Cap:

Except where prohibited by applicable law, the aggregate liability of Balance Bodywork + Wellness its affiliates, agents and their respective officers, directors, shareholders, employees, contractors, representative and agents to you for all claims arising from or relating to this agreement, or your use of the services including without limitation, your interaction with any therapist(s) or other customer(s), any cause of action sounding in contract, tort, or strict liability will not exceed the greater of: (A) the total amount received by Professional Massage Inc. from you during the six-month period prior to the act, omission or occurrence giving rise to such liability, or (B) $100.

Privacy:

Any information received from clients shall be deemed strictly personal and confidential and Massage Therapist and Balance Bodywork + Wellness agrees it shall not divulge any information received from client to any person or entity without such clients prior written consent except where applicable by aggregate law